Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center incorporated into our Site Control Panel offers a collection of help articles and frequently asked questions. Aimed toward fixing any common problem that you might face, they are written by our support team of well–trained technicians.

  • Top quality support service

  • Tutorial Videos

  • We have prepared a collection of instructional video tutorials that visually explain how you can sort out a typical problem connected with your shared hosting account. You will find the educational videos in the Help Center.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 help desk support service and a 60–minute response guarantee. Our professional techs will be online for you 24–7–365 to respond to your inquiries and to take care of any issue that you might possibly encounter. Simply open a technical support ticket from the Help Center section and we’ll respond without any delay at all.