Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour solution warranty with all of our shared hosting packages, which means each individual assistance request you send is going to be replied to in only sixty minutes maximum. Our support team members have been educated to swiftly overcome any issue and to give you prompt information on any trouble that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever required. Our team of technicians will be on the web for you 24x7x365 to respond to all your issues and to address any trouble that you might have. You are able to send us a tech support ticket from the Uni-Bz Site Control Panel or drop a message any moment. In addition, on working days, you can ring us or take advantage of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Uni-Bz has included a substantial knowledge base into the Control Panel for you to receive practical step by step directions any time. Each part of the Control Panel features its own contextual support area having a list of how–to content articles. We have also organized instructional videos to give you a more effective idea of just how to complete any presented activity.