1 hour ticket response
Uni-Bz’s team of technical support engineers is committed to delivering prompt answers to each of your queries. We will examine your ticket immediately after it’s been delivered and will get back to you with a solution within maximum sixty minutes after the tech support ticket submission. In reality, our average ticket response time is twenty minutes.
A First–Class Customer Support Service
Each member of our technical support staff has many years of experience in the shared hosting market and almost all of them have worked for us for at least 5 years. They are all ready to answer all your requests in the most professional way possible.
An Intuitive Help Center Section
Included in the Site Control Panel is an intuitive Help Center, which offers you different sources of information. You can browse through a frequently updated knowledgebase featuring web hosting account administration articles and web site management articles, check out our step–by–step video tutorials or take a look at the F.A.Q. archive.