If a particular page on an Internet site does not load for some reason or if a link is not functioning, the website visitor shall see an error page with some generic message. The page shall have nothing in common with the rest of the website, that could make the visitor leave your website. A solution in cases like this is a feature offered by some hosting providers - the option to set up your own customized error pages that will have identical design and style as your Internet site and which may contain any text or images you want dependent upon the specific error. There are 4 common errors that may take place and they involve the following so-called HTTP status codes - 400, when your web browser sends a bad request to the web server and it can't be processed; 401, if you're supposed to log in to see some web page, but you have not done so yet; 403, if you don't have an authorization to see a certain page; and 404, if a link that you have clicked leads to a file that does not exist. In any of these cases, website visitors will be able to see your custom made content rather than a generic error page.

Custom Error Pages in Shared Hosting

If you obtain a shared hosting from our company, you'll be able to set customized error pages for your websites fast and easy, because this feature is a part of all of our plans. As soon as you have created the files and uploaded them to your hosting account, you should check out the Hosted Domains section of your Hepsia Control Panel and click on the Edit button for the specific domain or subdomain. In the pop-up that will be displayed, you'll see drop-down menus for all 4 types of errors and for each one of them you may choose an Apache default page, a generic page from our system or a personalized page. In case you choose the 3rd option, you should just input the URL to the file you have uploaded then save the change. Another way to set personalized error pages is to create an .htaccess file in the domain or subdomain folder and to include several lines of code in it. In case you don't have prior experience or if you are simply unsure how to do that, you may simply copy and paste the code from our Knowledge Base article on that topic.

Custom Error Pages in Semi-dedicated Hosting

All of our semi-dedicated packages support custom error pages, so you'll be able to employ this function for any domain or subdomain hosted in your account. All it will take to do that is to check out the Hosted Domains section of the Hepsia Control Panel, to click on the Edit button linked to the specific domain/subdomain and to enter the link to the custom file. You can do this independently for each error type. You shall be able to switch back to a standard error page anytime if necessary and the change will take effect right away. An alternative way to get the exact same result is to set an .htaccess file in the domain or subdomain folder related to the website that you want to modify and to type in several lines of code within it. If you'd like to try this method, you can copy and paste the needed code from our Knowledge Base article on custom error pages, hence you shall not need any computer programming skills or previous experience.