Despite the fact that the hosting service offered by the different companies is more or less the same, each provider has got a customized platform with its own tweaks and different ways to carry out particular tasks. Because of this, a comprehensive knowledge base will be remarkably useful both for people with little or no prior experience and for technically advanced individuals who will ultimately find out how specific procedures are completed, but will waste time meanwhile. The objective of such a knowledge base is to make the service fast and simple to use, saving users loads of time and energy. The consequence is gladder clients, since they can quickly find the info they want, and a whole lot less work for the customer care team, because usually most of the queries and problems that customers have got are already outlined in the knowledge base. If the articles are well-written and encompass more topics, you’ll be able to learn more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Hosting

Our shared hosting packages feature an elaborate knowledge base where you can find info on all the obstacles that you could run into and their resolutions. You can read how to create and administer a mailing list, how to use an .htaccess config file, or how to continue if the settings of your email client are accurate, but nonetheless you are unable to send emails, for instance. We’ve done our absolute best to be as comprehensive as possible and to cover all possible options so as to help you save time and energy and to supply you with different solutions for every single problem. The knowledge base comprises educational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in each section of the Control Panel, while if you’d like to check the full article archive, you can go to the Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared a comprehensive online knowledge base for all our current and potential clients, so in case you purchase a semi-dedicated server plan through us, you will be able to find any info that you’re looking at any time. We’ve got a lot of informational articles, which will help you understand better what is going on in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are only 2 examples. Our comprehensive tutorials will help you do anything you want – extract an archive file, import a database, forward a domain name, and so on. On top of that, we’ve also got troubleshooting instructions, which will enable you to find out what causes a certain problem and the possible solutions for it. In case you are unable to send emails or your domain returns an HTTP 500 error message, for instance, you can refer to our knowledge base and repair the issue immediately. The articles can be accessed through each section of the Control Panel, as well as through the all-encompassing Help section.